Last month, Huntington Learning Center hosted the 21st annual National Franchise Convention at the Pointe Hilton Squaw Peak Resort in Phoenix, Arizona. Franchisees and their staff from around the country joined Huntington corporate employees for three days of networking sessions, panel discussions, small breakout group meetings and other presentations.
Huntington leaders also honored outstanding franchisees with awards for center growth, student enrollment, marketing, customer service and other achievements such as high revenue and marketing. Mona Sethi of the Pleasanton, CA center was awarded the President's Club Award for superior customer service. “Mona is very deserving of this award,” says Mrs. Huntington. “She is an asset to the Huntington organization and someone who sincerely cares about helping children succeed and become better students.”
“For many years, we have brought essentially our entire organization together once a year to discuss how we can all help more children in the year to come,” says Mrs. Huntington. “As always, the convention focused on giving our franchise owners and their staff members the support to do their jobs better. I know our franchisees are excited to take what they learned at the convention back to their centers and use that knowledge to positively impact the children and communities they serve.”
“The annual convention is a great chance for franchisees to share ideas and learn best practices from the corporate team and one another,” says Huntington co-founder and CEO, Eileen Huntington. The 2018 convention theme was Navigating the Future, intended to encourage attendees to take charge of their businesses and identify opportunities to improve and strengthen it in order to attain long-term success.”
Sessions at the 2018 convention covered everything from customer service to using technology to fuel the growth of a Huntington Learning Center, from using data to drive results to leveraging social media to communicate with students and families. The 2019 convention will be held in Orlando, FL.